Frequently Asked Questions

Everything you need to know about your Niconi beauty experience.

Are Niconi products suitable for all skin types?

Yes, our formulations are dermatologically tested and designed to be inclusive for sensitive, oily, dry, and combination skin types. We recommend checking the specific product details for targeted concerns.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours of delivery for a replacement.

Are your beauty products cruelty-free?

Absolutely. Niconi is committed to ethical beauty. We do not test our products or ingredients on animals at any stage of the production process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our customer service team.